We talk about the business.
We ask what you sell, who your customers are and where you need help. For social media, we review your current accounts and identify who can supply news, photos, videos and approvals.
We start by understanding your business and what you need help with. Then we agree what we're creating, which website pages or social media platforms are involved, what it costs and when you'll review the work.
You might have a website that needs fixing, social accounts you struggle to keep active or a new business you're launching. You don't need a polished brief. We work out what is missing before recommending a service.
We ask what you sell, who your customers are and where you need help. For social media, we review your current accounts and identify who can supply news, photos, videos and approvals.
You receive a proposal listing the website pages, brand materials or social channels we're taking on, what we'll deliver, the price, deadlines and review stages. We start once you agree.
We write the agreed posts or website pages, or develop your branding. You see drafts at agreed points and can request changes within the rounds included in your proposal.
We test websites on relevant devices, links and agreed functions before handover. Brand projects include usable logo and brand files. For social media, we prepare posts, obtain approval and schedule them as agreed.
With The Content Engine, we keep planning, creating, scheduling and reviewing social media each month. Website Care is a separate monthly service. A one-off project ends at handover unless we agree otherwise.
You share accurate information, approved photos and videos, relevant account access and feedback. We agree who approves posts or website changes before anything is published.
We manage the agreed writing, design, social media scheduling or website build, keep you updated and flag decisions needing your input. We discuss extra work and its price first.
You don't have to invent posts, write captions or manage a social media calendar. We do need your news, knowledge, usable photos or video and approval for what goes out in your name.
We ask about current projects, services, customer questions and behind-the-scenes work. Those become potential topics for posts.
We develop 12 core ideas and turn them into posts, captions, threads or scripts for the social platforms in your plan. There is no set platform limit; the workload and price reflect your chosen channels.
We schedule approved posts, see which topics and formats people engage with, and use the monthly report to improve the next round.
We need accurate information, usable media and approval to publish on time. We report performance but don't guarantee followers, leads or sales.